Responsible Gaming
Gambling Should Be Entertainment
At Rocket Casino, we believe gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Games of chance are designed with a house edge, meaning the odds always favour the casino in the long term.
Please gamble only with money you can afford to lose, and never use gambling as an investment strategy or income source.
Age Requirements
You must be at least 18 years of age (or the legal gambling age in your state or territory) to use Rocket Casino. We are committed to preventing access by minors and take age verification seriously.
If you are under the legal gambling age, please do not attempt to create an account or place bets.
Warning Signs of Problem Gambling
Problem gambling can develop without you realising it. Be aware of these warning signs:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essentials (rent, food, bills)
- Hiding your gambling activity from family or friends
- Losing track of time or money spent gambling
- Feeling irritable or anxious when trying to cut back on gambling
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money to finance gambling
- Experiencing mood swings or using gambling to escape problems
- Needing to gamble with increasing amounts to achieve the same excitement
- Failed attempts to reduce or stop gambling
If you recognise any of these signs in yourself or someone you know, it's time to seek help.
Self-Help Tools & Responsible Gaming Features
Rocket Casino provides tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period
- Betting Limits: Control the maximum stake you can place on individual bets or games
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Time-Out: Take a temporary break from your account (hours to days) without closing it permanently
- Self-Exclusion: Permanently close your account if you need to stop gambling entirely
To activate any of these tools, contact our customer support team or access them through your account settings.
Support Organisations & Help Resources
If you or someone you know is struggling with gambling, professional help is available. Here are organisations you can contact:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and support services available 24/7
- Gamblers Anonymous: Support groups across Australia offering peer support
- Lifeline Australia: 13 11 14 — Crisis support available 24/7
United Kingdom
- GamCare: www.gamcare.org.uk — Confidential support and information
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Information and resources for responsible gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org — Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung: Information and support for gambling-related issues
All support services listed are confidential, free, and staffed by trained professionals. Don't hesitate to reach out.
If You Need Help, Seek It Now
Problem gambling is a real issue, and there is no shame in seeking support. If you feel your gambling is becoming a problem, please reach out to one of the organisations listed above immediately.
Your wellbeing is important. Early intervention can make a significant difference. Contact a support service today — they're here to help.